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Reward Claiming Guide

Step 4: Confirm the Reward Batch

A successful redemption returns a confirmation panel listing the exact items in the batch. Read it carefully: bundles often contain a mix of cosmetic items and time-limited passes, and each has its own delivery window. Screenshot the panel so you have a claim reference if support follow-up is ever needed. Players tracking multiple events should use the calendar method from our Tier-1 rewards planning article.

If the confirmation lists fewer items than announced, the remainder is usually queued rather than lost. Regional delivery delays of up to 24 hours are normal during major event weeks — the news desk notes when those weeks are running.

Before closing the portal, confirm the player ID shown on the confirmation matches your main account. If it does not, revisit Step 2 and re-authenticate with the correct provider.

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